Terms of Service
Last updated: 14 November 2026
A3 Chat is a customer-messaging inbox made and run by A3 Tech. A3 Tech makes it available to businesses that connect their own Facebook Page, Instagram account, WhatsApp Business number or TikTok business account.
- Accounts. Only staff with an account given by A3 Tech (or by their business's admin) may sign in, and only to serve their own business's customers. Keep your login private.
- Connected accounts. A business may connect only accounts it owns or is allowed to manage, and must follow Meta's and TikTok's terms and policies, including the WhatsApp Business Messaging Policy (for example: message customers only within WhatsApp's rules, respect opt-outs, no spam).
- Replies. Replies are written by staff or suggested / sent by AI (DeepSeek, or Claude by Anthropic where chosen) following the business's own settings. Each business is responsible for what it sends to its customers, including prices, stock and delivery terms.
- Call recordings. Calls answered or made in A3 Chat are recorded for the business. Each business is responsible for following the law where it and its customers are, including telling customers that calls are recorded where the law requires it.
- Disconnecting. A business can disconnect at any time (see Data Deletion). A3 Tech may suspend access that breaks these terms or Meta's policies.
- Information. Customers' and businesses' information is handled as described in our Privacy Policy.
Contact: ceo@a3apparels.com · WhatsApp 01601788557.